Visitor

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1 Message

Sunday, January 25th, 2026 4:59 PM

we have a line down

how do I get service for line down in road

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Expert

 • 

115.6K Messages

32 minutes ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.6K Messages

26 minutes ago

 

user_8q0iv2 Welcome to our community forum! Thank you for reaching out so we can make sure this cable is addressed. Please send a direct message to Xfinity Support by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Include your name and address in the body of the message so I can find your account and get started on a resolution. 

 

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