New Poster
•
4 Messages
WD Mycloud NAS storage device blocked on Xfi.
I recently upgraded my modem to the new Xfi system. I have a WD mycloud storage device attached to my network. The device used to work with the old Netgear device but is now being blocked with the Xfi system. I tried troubleshooting with WD without success. I think it is an issue with the xfinity modem.
EG
Expert
•
111.5K Messages
5 years ago
Are you using a USB or an ethernet connection to the Comcast gateway device ?
0
0
gidoc1
New Poster
•
4 Messages
5 years ago
Yes, I can see it as a device but can only connect via mycloud. Can't connect directly from the computer.
0
0
gidoc1
New Poster
•
4 Messages
5 years ago
Ethernet through a switch connected to the modem
0
0
gidoc1
New Poster
•
4 Messages
5 years ago
Looks like there is an IP address from Russia that is trying to access the device. Maybe that's shutting off access.
2