Frequent Visitor
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10 Messages
WAN Connection: ISP's DHCP did not function properly
My router log keeps coming up with this error, "WAN Connection: ISP's DHCP did not function properly". I've seen other posts on forums that mention provisioning, can someone help me out? I'm also posting my Arris SB8200 status page results, the system log event log has lots of the following error: SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing. The modem system time is one hour behind, not sure why?
| Channel ID | Lock Status | Modulation | Frequency | Power | SNR/MER | Corrected | Uncorrectables |
| 33 | Locked | QAM256 | 663000000 Hz | 4.6 dBmV | 42.9 dB | 0 | 0 |
| 5 | Locked | QAM256 | 483000000 Hz | 4.8 dBmV | 43.7 dB | 0 | 0 |
| 6 | Locked | QAM256 | 489000000 Hz | 4.5 dBmV | 43.7 dB | 0 | 0 |
| 7 | Locked | QAM256 | 495000000 Hz | 4.3 dBmV | 43.5 dB | 0 | 0 |
| 8 | Locked | QAM256 | 507000000 Hz | 5.1 dBmV | 43.8 dB | 0 | 0 |
| 9 | Locked | QAM256 | 513000000 Hz | 4.9 dBmV | 43.8 dB | 0 | 0 |
| 10 | Locked | QAM256 | 519000000 Hz | 4.7 dBmV | 43.6 dB | 0 | 0 |
| 11 | Locked | QAM256 | 525000000 Hz | 5.0 dBmV | 43.6 dB | 0 | 0 |
| 12 | Locked | QAM256 | 531000000 Hz | 4.7 dBmV | 43.4 dB | 0 | 0 |
| 13 | Locked | QAM256 | 543000000 Hz | 4.5 dBmV | 43.5 dB | 0 | 0 |
| 14 | Locked | QAM256 | 549000000 Hz | 4.9 dBmV | 43.6 dB | 0 | 0 |
| 15 | Locked | QAM256 | 555000000 Hz | 4.6 dBmV | 43.4 dB | 0 | 0 |
| 16 | Locked | QAM256 | 561000000 Hz | 4.1 dBmV | 43.3 dB | 0 | 0 |
| 17 | Locked | QAM256 | 567000000 Hz | 4.6 dBmV | 43.4 dB | 0 | 0 |
| 18 | Locked | QAM256 | 573000000 Hz | 4.9 dBmV | 43.4 dB | 0 | 0 |
| 19 | Locked | QAM256 | 579000000 Hz | 4.5 dBmV | 43.3 dB | 0 | 0 |
| 20 | Locked | QAM256 | 585000000 Hz | 4.5 dBmV | 43.2 dB | 0 | 0 |
| 21 | Locked | QAM256 | 591000000 Hz | 4.7 dBmV | 43.3 dB | 0 | 0 |
| 22 | Locked | QAM256 | 597000000 Hz | 4.5 dBmV | 43.3 dB | 0 | 0 |
| 23 | Locked | QAM256 | 603000000 Hz | 4.1 dBmV | 43.1 dB | 0 | 0 |
| 24 | Locked | QAM256 | 609000000 Hz | 4.5 dBmV | 43.0 dB | 0 | 0 |
| 25 | Locked | QAM256 | 615000000 Hz | 4.8 dBmV | 43.1 dB | 0 | 0 |
| 26 | Locked | QAM256 | 621000000 Hz | 4.3 dBmV | 43.0 dB | 0 | 0 |
| 27 | Locked | QAM256 | 627000000 Hz | 4.2 dBmV | 42.9 dB | 0 | 0 |
| 28 | Locked | QAM256 | 633000000 Hz | 4.6 dBmV | 42.9 dB | 0 | 0 |
| 29 | Locked | QAM256 | 639000000 Hz | 4.3 dBmV | 42.8 dB | 0 | 0 |
| 30 | Locked | QAM256 | 645000000 Hz | 4.0 dBmV | 42.6 dB | 0 | 0 |
| 31 | Locked | QAM256 | 651000000 Hz | 4.5 dBmV | 42.8 dB | 0 | 0 |
| 32 | Locked | QAM256 | 657000000 Hz | 4.8 dBmV | 42.9 dB | 0 | 0 |
| 34 | Locked | QAM256 | 669000000 Hz | 4.7 dBmV | 42.9 dB | 0 | 0 |
| 35 | Locked | QAM256 | 675000000 Hz | 5.0 dBmV | 42.3 dB | 0 | 0 |
| 36 | Locked | QAM256 | 681000000 Hz | 4.9 dBmV | 43.1 dB | 0 | 0 |
| 159 | Locked | Other | 722000000 Hz | 6.3 dBmV | 41.0 dB | 21499952 | 0 |
| Channel | Channel ID | Lock Status | US Channel Type | Frequency | Width | Power |
| 1 | 1 | Locked | SC-QAM Upstream | 30100000 Hz | 6400000 Hz | 46.0 dBmV |
| 2 | 2 | Locked | SC-QAM Upstream | 36500000 Hz | 6400000 Hz | 46.0 dBmV |
| 3 | 3 | Locked | SC-QAM Upstream | 17300000 Hz | 6400000 Hz | 46.0 dBmV |
| 4 | 4 | Locked | SC-QAM Upstream | 23700000 Hz | 6400000 Hz | 46.0 dBmV |
Current System Time: Thu Aug 20 11:46:50 2020
Responses
ImLEETsometimes
Frequent Visitor
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10 Messages
8 m ago
I had an Xfinity tech out and he found some loose connections and an old splitter. After he removed the old splitter and tightened everything I'm still getting the same errors. Here's my updated status page:
Current System Time: Fri Sep 4 09:48:09 2020
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