ImLEETsometimes's profile

Frequent Visitor


10 Messages

Wed, Aug 19, 2020 12:00 PM

WAN Connection: ISP's DHCP did not function properly

My router log keeps coming up with this error, "WAN Connection: ISP's DHCP did not function properly".  I've seen other posts on forums that mention provisioning, can someone help me out?  I'm also posting my Arris SB8200 status page results, the system log event log has lots of the following error:  SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing.  The modem system time is one hour behind, not sure why?


Channel IDLock StatusModulationFrequencyPowerSNR/MERCorrectedUncorrectables
33LockedQAM256663000000 Hz4.6 dBmV42.9 dB00
5LockedQAM256483000000 Hz4.8 dBmV43.7 dB00
6LockedQAM256489000000 Hz4.5 dBmV43.7 dB00
7LockedQAM256495000000 Hz4.3 dBmV43.5 dB00
8LockedQAM256507000000 Hz5.1 dBmV43.8 dB00
9LockedQAM256513000000 Hz4.9 dBmV43.8 dB00
10LockedQAM256519000000 Hz4.7 dBmV43.6 dB00
11LockedQAM256525000000 Hz5.0 dBmV43.6 dB00
12LockedQAM256531000000 Hz4.7 dBmV43.4 dB00
13LockedQAM256543000000 Hz4.5 dBmV43.5 dB00
14LockedQAM256549000000 Hz4.9 dBmV43.6 dB00
15LockedQAM256555000000 Hz4.6 dBmV43.4 dB00
16LockedQAM256561000000 Hz4.1 dBmV43.3 dB00
17LockedQAM256567000000 Hz4.6 dBmV43.4 dB00
18LockedQAM256573000000 Hz4.9 dBmV43.4 dB00
19LockedQAM256579000000 Hz4.5 dBmV43.3 dB00
20LockedQAM256585000000 Hz4.5 dBmV43.2 dB00
21LockedQAM256591000000 Hz4.7 dBmV43.3 dB00
22LockedQAM256597000000 Hz4.5 dBmV43.3 dB00
23LockedQAM256603000000 Hz4.1 dBmV43.1 dB00
24LockedQAM256609000000 Hz4.5 dBmV43.0 dB00
25LockedQAM256615000000 Hz4.8 dBmV43.1 dB00
26LockedQAM256621000000 Hz4.3 dBmV43.0 dB00
27LockedQAM256627000000 Hz4.2 dBmV42.9 dB00
28LockedQAM256633000000 Hz4.6 dBmV42.9 dB00
29LockedQAM256639000000 Hz4.3 dBmV42.8 dB00
30LockedQAM256645000000 Hz4.0 dBmV42.6 dB00
31LockedQAM256651000000 Hz4.5 dBmV42.8 dB00
32LockedQAM256657000000 Hz4.8 dBmV42.9 dB00
34LockedQAM256669000000 Hz4.7 dBmV42.9 dB00
35LockedQAM256675000000 Hz5.0 dBmV42.3 dB00
36LockedQAM256681000000 Hz4.9 dBmV43.1 dB00
159LockedOther722000000 Hz6.3 dBmV41.0 dB214999520
ChannelChannel IDLock StatusUS Channel TypeFrequencyWidthPower
11LockedSC-QAM Upstream30100000 Hz6400000 Hz46.0 dBmV
22LockedSC-QAM Upstream36500000 Hz6400000 Hz46.0 dBmV
33LockedSC-QAM Upstream17300000 Hz6400000 Hz46.0 dBmV
44LockedSC-QAM Upstream23700000 Hz6400000 Hz46.0 dBmV


Current System Time: Thu Aug 20 11:46:50 2020


Frequent Visitor


10 Messages

8 m ago

I had an Xfinity tech out and he found some loose connections and an old splitter.  After he removed the old splitter and tightened everything I'm still getting the same errors.  Here's my updated status page:


Downstream Bonded Channels
Channel IDLock StatusModulationFrequencyPowerSNR/MERCorrectedUncorrectables
33LockedQAM256663000000 Hz9.3 dBmV43.0 dB00
5LockedQAM256483000000 Hz8.9 dBmV43.7 dB00
6LockedQAM256489000000 Hz9.1 dBmV43.8 dB00
7LockedQAM256495000000 Hz9.1 dBmV43.7 dB00
8LockedQAM256507000000 Hz9.2 dBmV43.7 dB00
9LockedQAM256513000000 Hz9.3 dBmV43.9 dB00
10LockedQAM256519000000 Hz9.2 dBmV43.8 dB00
11LockedQAM256525000000 Hz9.1 dBmV43.7 dB00
12LockedQAM256531000000 Hz8.9 dBmV43.5 dB00
13LockedQAM256543000000 Hz8.8 dBmV43.6 dB00
14LockedQAM256549000000 Hz8.7 dBmV43.5 dB00
15LockedQAM256555000000 Hz8.8 dBmV43.5 dB00
16LockedQAM256561000000 Hz8.9 dBmV43.4 dB00
17LockedQAM256567000000 Hz8.8 dBmV43.5 dB00
18LockedQAM256573000000 Hz8.7 dBmV43.3 dB00
19LockedQAM256579000000 Hz8.8 dBmV43.3 dB00
20LockedQAM256585000000 Hz9.1 dBmV43.3 dB00
21LockedQAM256591000000 Hz8.9 dBmV43.2 dB00
22LockedQAM256597000000 Hz8.9 dBmV43.2 dB00
23LockedQAM256603000000 Hz8.8 dBmV43.0 dB00
24LockedQAM256609000000 Hz8.7 dBmV43.1 dB00
25LockedQAM256615000000 Hz8.8 dBmV43.0 dB00
26LockedQAM256621000000 Hz9.0 dBmV43.1 dB00
27LockedQAM256627000000 Hz9.0 dBmV43.0 dB00
28LockedQAM256633000000 Hz8.8 dBmV42.9 dB00
29LockedQAM256639000000 Hz8.8 dBmV42.8 dB00
30LockedQAM256645000000 Hz8.7 dBmV42.7 dB00
31LockedQAM256651000000 Hz8.9 dBmV42.8 dB00
32LockedQAM256657000000 Hz9.2 dBmV42.9 dB00
34LockedQAM256669000000 Hz9.5 dBmV43.0 dB00
35LockedQAM256675000000 Hz9.6 dBmV42.6 dB00
36LockedQAM256681000000 Hz9.6 dBmV43.1 dB00
159LockedOther722000000 Hz10.8 dBmV41.0 dB26191242450


Upstream Bonded Channels
ChannelChannel IDLock StatusUS Channel TypeFrequencyWidthPower
11LockedSC-QAM Upstream30100000 Hz6400000 Hz40.0 dBmV
22LockedSC-QAM Upstream36500000 Hz6400000 Hz40.0 dBmV
33LockedSC-QAM Upstream17300000 Hz6400000 Hz40.0 dBmV
44LockedSC-QAM Upstream23700000 Hz6400000 Hz40.0 dBmV



Current System Time: Fri Sep 4 09:48:09 2020

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