prewitt5's profile

New Poster


1 Message

Fri, Nov 6, 2020 10:00 AM

VPN will not connect

I am unable to connect to my employer VPN through the xb7 gateway.  We have completely turned off the firewall and are still unable to use the corporate VPN:


udp 500,1701,4500





86.5K Messages

6 m ago

Try disabling the Xfi Advanced Security feature as a work-around for now and see. It's buggy ! And there is currently no way for an end-user to be able to whitelist anything;

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here