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user_qduogp
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2 Messages

09/02/2026 5:43 PM

VPN issue

For the past month my VPN has been disconnecting and reconnecting about every 10 minutes. This only happens when I am connected to my home Xfinity WiFi. 

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2 hours ago

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XfinityAngie

Official Employee

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2.9K Messages

5 hours ago

 

user_qduogp, thank you for reaching out to us through Xfinity Forums. I am sorry to hear you're having trouble with your service while using a VPN. Is the VPN through your employer? Sometimes it is a matter of making a few minor changes to the VPN. 

 

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