1 Message
VPN connection drops down
Since I am using Xfinity, I am quite not able to make a stable connection with my company VPN. Sometimes it kicks me out after a few minutes, sometimes it works for a few hours.
I disabled advanced security.. but nothing really helps. If there is no solution, I have to cancel my contract because I am not able to work at home! If I use the internet in a hotel.. I never have that kind of
problems!
XfinityBenny
Official Employee
•
790 Messages
10 months ago
@user_4lugpn You can use a VPN, we provide one for usage on the Go, and customers can use a Third Party version. It can be personal use, and work falls under that. We know how important it is to work from home. Follow the advice here https://www.xfinity.com/support/articles/using-a-vpn-connection to ensure everything is set correctly, and work with your IT to ensure they give you the necessary requirements. That and the guide will keep you connected 24/7.
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