C

Visitor

 • 

14 Messages

Thursday, January 13th, 2022 11:37 AM

Closed

VPN Blocked

Something blocks my VPN from home to work. I highly suspect the issue is within Comcast.

This is the third time I have to swap the xFinity modem at home in order to get VPN to work. Literally just to get the modem to redo the set up. After each set up, the modem got a new WAN IP address. The WAN Default Gateway Address was sometime the same, sometime different.

I can eliminate the computer being the issue because I have two computers at home. Either both works or don't after each modem reset.

I can eliminate the work server being the issue because I am the server admin. I do not block any address. 

When VPN is not working through Comcast network, I can manage to get VPN connected through my mobile network.

Hate to point a finger to Comcast without a direct evidence, but by elimination, it points to Comcast.

My temporary fix right now is keeping two xFinity modems and manually swapping them when VPN is not working.

I hope VPN user having similar issue can try this fix and share back the result.

Many people having VPN issue. Not just me.

https://forums.xfinity.com/conversations/your-home-network/urgent-vpn-not-working/602daf72c5375f08cd0c69d7?page=1

I hope Comcast can look into this. They have insisted that they don't block anything but they seems to know there is an issue.

https://forums.xfinity.com/conversations/your-home-network/vpn-blocked/602db078c5375f08cd2f1666

My previous post on the same issue

https://forums.xfinity.com/conversations/your-home-network/vpn-not-working/61894d32356f1c35c0b20a38

This conversation has been merged. Please refer the main conversation:

VPN Not Working

No Responses!
forum icon

New to the Community?

Start Here