aldrizzal's profile

New Poster

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7 Messages

Fri, Dec 11, 2020 2:00 PM

Very Slow upload speed usually under 1 mbps sometimes even under 0.1 mbps.

Hello, I have the 100/5 plan. From my speed test download speeds are good. But the upload speed are typically 0.6-0.8mbps range. I have gotten upload speeds as low as 0.02mbps at times.

 

I have tried the following but am still getting the same upload issues.

1) Reset modem

2) connected through hardwire rather than wifi

3) Checked the coax cables and connectors.

4) Removed splitter/amps

 

I am using an Arris SB6183 modem. It's been like this for several weeks now since I moved in to the new house.

 

Any help would be appreciated. Thank you.

Responses

EG

Expert

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87.1K Messages

6 m ago

Can't see your pics. Since you are a new poster, they need to be approved by a Forum Admin. That could take some time. In the interim, you could try hosting them at one of those free third-party pic hosting sites like Imgur or Photobucket and post the link to them here.

 

Or copy all of the text of the status page and paste it into the body of your next post here.

New Poster

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7 Messages

6 m ago

Downstream Bonded Channels
ChannelLock StatusModulationChannel IDFrequencyPowerSNRCorrectedUncorrectables
1LockedQAM2568405000000 Hz2.8 dBmV40.1 dB00
2LockedQAM2569411000000 Hz2.9 dBmV40.1 dB00
3LockedQAM25610417000000 Hz2.8 dBmV40.0 dB00
4LockedQAM25611423000000 Hz2.8 dBmV40.1 dB00
5LockedQAM25612429000000 Hz2.8 dBmV40.1 dB00
6LockedQAM25613435000000 Hz2.8 dBmV40.1 dB00
7LockedQAM25614441000000 Hz2.9 dBmV40.1 dB00
8LockedQAM25615447000000 Hz2.9 dBmV40.1 dB00
9LockedQAM25616453000000 Hz2.9 dBmV40.0 dB00
10LockedQAM25617459000000 Hz2.9 dBmV40.0 dB00
11LockedQAM25618465000000 Hz2.8 dBmV40.0 dB00
12LockedQAM25619471000000 Hz2.8 dBmV40.0 dB00
13LockedQAM25620477000000 Hz2.6 dBmV39.9 dB00
14LockedQAM25621483000000 Hz2.8 dBmV39.9 dB00
15LockedQAM25622489000000 Hz2.6 dBmV39.8 dB00
16LockedQAM25623495000000 Hz2.9 dBmV39.9 dB00

 

 
Upstream Bonded Channels
ChannelLock StatusUS Channel TypeChannel IDSymbol RateFrequencyPower
1LockedATDMA15120 Ksym/sec17300000 Hz47.3 dBmV
2LockedATDMA25120 Ksym/sec23700000 Hz47.0 dBmV
3LockedATDMA35120 Ksym/sec30300000 Hz47.3 dBmV
4LockedATDMA45120 Ksym/sec36700000 Hz47.0 dBmV

New Poster

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7 Messages

6 m ago

aldrizzal_0-1607726172542.png

aldrizzal_1-1607726196933.png

 

New Poster

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7 Messages

6 m ago

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