Visitor

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1 Message

Wednesday, June 10th, 2026 10:26 PM

Using wi fi jammers ti disrupt my wifi

My internet is being hacked, interrupted and disconected by some next store neighbors since March of 2025.

I have a doorbell camera and I have noticed several times that gets disconnected, recordings go down to 1 second and sometimes it doesn't even show someone at my door because I seen a couple of neighbors using what it seems like wifi jamers.

This week has been worst that we were out of town and I would like for XFINITY to please look at my account and see if you can see the disruptions on my wifi and hopefully I can confirm what I have suspected, since last year.

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Official Employee

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1.5K Messages

5 hours ago

Good afternoon user_0uo99p. Thank you for reaching out through our Xfinity Community Forum. I would be more than happy to assist you further. I do have a couple additional questions. I know you mentioned issues with the doorbell camera connectivity. Are you experiencing issues with other devices in your home? Are you losing connection briefly, or for long periods of time?

 

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