Visitor
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4 Messages
using the xfinity NOW service, how do i change wifi passwords
I have the xfinity NOW internet service. How do I change my wifi passwords on this service. When I look at the wifi details on the xfinity app, there is no option to edit or change the settings.
I tried calling the 800 service phone number. The automated options asked if I wanted to use the automated chat service. When I declined I was disconnected.
When I tried the automated chat, the bot was completely unhelpful and I could not get a real person to take over the chat.
Can anyone help?
Thanks
XfinityThomasC
Official Employee
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3.2K Messages
3 hours ago
Hello, @user_pbr21 are you able to access your account information in the Xfinity App? Follow these directions:
To update your WiFi password in the Xfinity app, follow these steps:
If you have activated Xfinity WiFi Extenders, ensure that your network settings meet the requirements, such as having a password-protected WiFi security mode and a single network name for both 2.4 and 5 GHz networks.
For more details, visit the Xfinity support page.
For more details see:
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