U

Thursday, December 21st, 2023 10:26 PM

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US/DS light blinking and internet not working

Hi, recently my internet has stopped working and the gateway's US/DS light has not stopped blinking. I've tried resetting it manually and making sure the coax cable is tight at every port. Is it maybe the gateway itself that has gone bad? We've had it for about 3 years now and maybe it's going bad? I'm just out of ideas, any help whatsoever would be appreciated

Problem Solver

 • 

1.5K Messages

2 years ago

Sorry.  Internet outage?

Check here:  https://www.xfinity.com/support/status

Official Employee

 • 

868 Messages

2 years ago

@user_nmc2cr Were you able to get back online? 

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