Visitor
•
7 Messages
Upstream Noise Causing T3 Timeouts & OFDMA Profile Drops (Daily Pattern)
Symptoms
Repeated T3 timeouts (never T4)
OFDMA profile flapping between 10 ↔ 11 ↔ 12
Occasional CCAP commanded power mismatch warnings
Short upload freezes during noise bursts
OFDMA always relocks afterward
No downstream issues at all (SNR 40–41 dB, OFDM PLC 42–43 dB)
My upstream transmit power stays around 42.8–43.3 dBmV, so the modem isn’t struggling to reach the CMTS.
Timeline of Events (May 31 → June 2)
Evening Noise Window (19:00–23:30)
Multiple T3 timeouts
Heavy OFDMA profile changes
Happens every night in the same window
Overnight Noise Window (01:00–03:00)
More T3s
Profile drops to 10
CCAP power mismatch warnings
Looks like return‑path ingress on the node
Morning Noise Window (06:00–07:00)
A few T3s
Profile flapping
Possibly a device on the node powering on
Midday
Everything clean
No T3s
OFDMA stable
Upstream power steady
Downstream perfect
This pattern repeats almost identically every day.
The cable is new from the drop directly to the modem using ppc connectors. I installed a PPC FPA6-54 last week. Field techs have been sent to my home twice. On May 21st I was informed by a field tech that maintanace was informed and would come out that week. Yesterday and today I had to power reset my modem in the morning.
Clean Event Log (MAC Addresses Removed)
06/02/2026 06:11:33 — Notice Successful LAN WebGUI login
06/02/2026 06:05:51 — Critical No Ranging Response received – T3 time‑out
06/02/2026 05:50:39 — Notice Successful LAN WebGUI login
06/02/2026 05:27:34 — Warning RNG‑RSP CCAP Commanded Power in Excess of 6 dB Below Top of DRW
06/02/2026 05:27:34 — Warning REG‑RSP‑MP Mismatch Between Calculated Value for P1.6hi and CCAP Value
06/02/2026 05:27:30 — Warning MIMO Event: Stored MIMO = –1, post‑cfg MIMO = –1
12/31/1969 16:00:51 — Notice US Diplexer Mode Change: [5–85 MHz]
12/31/1969 16:00:51 — Notice DS Diplexer Mode Change Ignored: [1002 MHz]
12/31/1969 16:00:51 — Notice DS Diplexer Mode Change Ignored: [258 MHz]
12/31/1969 16:00:51 — Notice US Diplexer Mode Change Ignored: [85 MHz]
12/31/1969 16:00:46 — Notice DS Diplexer Mode Initialization: [108–1002 MHz]
12/31/1969 16:00:46 — Notice US Diplexer Mode Initialization: [5–42 MHz]
06/02/2026 05:09:58 — Notice US profile assignment change (11 → 12)
06/02/2026 04:59:58 — Notice US profile assignment change (12 → 11)
06/02/2026 03:59:27 — Notice US profile assignment change (10 → 12)
06/02/2026 03:54:27 — Notice US profile assignment change (12 → 10)
06/02/2026 02:05:53 — Critical No Ranging Response received – T3 time‑out
06/02/2026 01:53:05 — Notice US profile config update
06/01/2026 22:49:59 — Critical No Ranging Response received – T3 time‑out
06/01/2026 22:16:57 — Notice US profile assignment change (10 → 12)
06/01/2026 22:08:57 — Notice US profile assignment change (11 → 10)
06/01/2026 22:01:57 — Notice US profile assignment change (11 → 12)
06/01/2026 21:56:57 — Notice US profile assignment change (12 → 11)
06/01/2026 21:36:57 — Notice US profile assignment change (11 → 12)
06/01/2026 21:28:27 — Notice US profile assignment change (10 → 11)
06/01/2026 20:36:42 — Notice US profile assignment change (11 → 12)
06/01/2026 20:21:42 — Notice US profile assignment change (11 → 12)
06/01/2026 20:16:42 — Notice US profile assignment change (10 → 11)
06/01/2026 20:12:57 — Notice US profile assignment change (12 → 10)
06/01/2026 20:01:42 — Notice US profile assignment change (11 → 12)
06/01/2026 19:53:12 — Notice US profile assignment change (10 → 11)
06/01/2026 19:44:27 — Notice US profile assignment change (12 → 11)
06/01/2026 19:36:42 — Notice US profile assignment change (11 → 12)
06/01/2026 19:27:12 — Notice US profile assignment change (12 → 11)
06/01/2026 19:16:42 — Notice US profile assignment change (11 → 12)
06/01/2026 19:08:42 — Notice US profile assignment change (12 → 11)
06/01/2026 18:56:42 — Notice US profile assignment change (11 → 12)
06/01/2026 18:47:27 — Notice US profile assignment change (12 → 11)
06/01/2026 18:38:27 — Notice US profile assignment change (12 → 11)
06/01/2026 18:03:24 — Critical No Ranging Response received – T3 time‑out
06/01/2026 17:05:27 — Notice CM‑STATUS message sent (Event Code 24)
06/01/2026 17:02:12 — Notice CM‑STATUS message sent (Event Code 16)
06/01/2026 17:02:06 — Notice DS profile config update (Channel 193)
06/01/2026 17:01:52 — Notice CM‑STATUS message sent (Event Code 16)
06/01/2026 17:01:49 — Notice DS profile config update (Channel 193)
06/01/2026 17:01:41 — Notice CM‑STATUS message sent (Event Code 16)
06/01/2026 17:01:33 — Notice DS profile config update (Channel 194)
06/01/2026 16:42:12 — Notice US profile assignment change (12 → 10)
06/01/2026 14:47:32 — Critical No Ranging Response received – T3 time‑out
06/01/2026 14:00:55 — Critical No Ranging Response received – T3 time‑out
06/01/2026 10:00:58 — Critical No Ranging Response received – T3 time‑out
06/01/2026 09:42:11 — Notice US profile assignment change (11 → 12)
06/01/2026 09:37:11 — Notice US profile assignment change (12 → 11)
06/01/2026 07:12:11 — Notice US profile assignment change (10 → 12)
06/01/2026 07:06:11 — Notice US profile assignment change (11 → 10)
06/01/2026 07:04:26 — Notice US profile assignment change (12 → 11)
06/01/2026 06:45:02 — Critical No Ranging Response received – T3 time‑out
06/01/2026 06:32:11 — Notice US profile assignment change (10 → 12)
06/01/2026 06:26:41 — Notice US profile assignment change (11 → 10)
06/01/2026 06:23:56 — Notice US profile assignment change (12 → 11)
06/01/2026 06:17:11 — Notice US profile assignment change (11 → 12)
06/01/2026 06:11:11 — Notice US profile assignment change (12 → 11)
06/01/2026 06:02:11 — Notice US profile assignment change (11 → 12)
06/01/2026 05:56:26 — Notice US profile assignment change (12 → 11)
06/01/2026 05:25:50 — Warning RNG‑RSP CCAP Commanded Power in Excess of 6 dB Below Top of DRW
06/01/2026 05:25:50 — Warning REG‑RSP‑MP Mismatch for P1.6hi
06/01/2026 05:25:46 — Warning MIMO Event: Stored MIMO = –1, post‑cfg MIMO = –1
12/31/1969 16:00:50 — Notice US Diplexer Mode Change: [5–85 MHz]
12/31/1969 16:00:50 — Notice DS Diplexer Mode Change Ignored: [1002 MHz]
12/31/1969 16:00:50 — Notice DS Diplexer Mode Change Ignored: [258 MHz]
12/31/1969 16:00:50 — Notice US Diplexer Mode Change Ignored: [85 MHz]
12/31/1969 16:00:45 — Notice DS Diplexer Mode Initialization: [108–1002 MHz]
12/31/1969 16:00:45 — Notice US Diplexer Mode Initialization: [5–42 MHz]
06/01/2026 02:06:13 — Notice US profile assignment change (12 → 10)
06/01/2026 01:58:32 — Critical No Ranging Response received – T3 time‑out
06/01/2026 01:56:13 — Notice US profile assignment change (11 → 12)
06/01/2026 01:52:58 — Notice US profile config update
06/01/2026 01:50:28 — Notice US profile assignment change (12 → 11)
06/01/2026 00:55:28 — Notice US profile assignment change (11 → 12)
06/01/2026 00:50:28 — Notice US profile assignment change (10 → 11)
06/01/2026 00:47:28 — Notice US profile assignment change (12 → 10)
06/01/2026 00:45:28 — Notice US profile assignment change (11 → 12)
06/01/2026 00:39:28 — Notice US profile assignment change (12 → 11)
05/31/2026 23:27:54 — Critical No Ranging Response received – T3 time‑out
05/31/2026 23:05:28 — Notice US profile assignment change (11 → 12)
05/31/2026 22:55:13 — Notice US profile assignment change (12 → 10)
05/31/2026 22:45:28 — Notice US profile assignment change (11 → 12)
05/31/2026 22:42:39 — Critical No Ranging Response received – T3 time‑out
05/31/2026 22:40:28 — Notice US profile assignment change (10 → 11)
05/31/2026 22:35:28 — Notice US profile assignment change (12 → 10)
05/31/2026 22:26:02 — Critical No Ranging Response received – T3 time‑out
05/31/2026 22:25:28 — Notice US profile assignment change (11 → 12)
05/31/2026 22:20:28 — Notice US profile assignment change (12 → 11)
05/31/2026 22:15:28 — Notice US profile assignment change (10 → 12)
05/31/2026 22:06:43 — Notice US profile assignment change (11 → 10)
05/31/2026 22:05:28 — Notice US profile assignment change (10 → 11)
05/31/2026 22:02:28 — Notice US profile assignment change (12 → 10)
05/31/2026 21:56:02 — Critical No Ranging Response received – T3 time‑out
05/31/2026 21:10:28 — Notice US profile assignment change (11 → 12)
05/31/2026 20:51:28 — Notice US profile assignment change (12 → 11)
The following from the status page is after having to power reset the modem this morning.
| Procedure | Status | Comment |
| Acquire Downstream Channel | 405000000 Hz | Locked |
| Connectivity State | OK | Operational |
| Boot State | OK | Operational |
| Configuration File | OK | |
| Security | Enabled | BPI+ |
| DOCSIS Network Access Enabled | Allowed |
| Downstream Bonded Channels | |||||||
|---|---|---|---|---|---|---|---|
| Channel ID | Lock Status | Modulation | Frequency | Power | SNR/MER | Corrected | Uncorrectables |
| 4 | Locked | 256QAM | 405000000 Hz | -1.3 dBmV | 40.9 dB | 0 | 0 |
| 12 | Locked | 256QAM | 453000000 Hz | -0.9 dBmV | 40.9 dB | 0 | 0 |
| 20 | Locked | 256QAM | 501000000 Hz | -1.2 dBmV | 40.9 dB | 0 | 0 |
| 28 | Locked | 256QAM | 549000000 Hz | -1.5 dBmV | 40.9 dB | 0 | 0 |
| 1 | Locked | 256QAM | 387000000 Hz | -1.4 dBmV | 40.4 dB | 0 | 0 |
| 2 | Locked | 256QAM | 393000000 Hz | -1.2 dBmV | 40.4 dB | 0 | 0 |
| 3 | Locked | 256QAM | 399000000 Hz | -1.2 dBmV | 40.4 dB | 0 | 0 |
| 5 | Locked | 256QAM | 411000000 Hz | -1.5 dBmV | 40.9 dB | 0 | 0 |
| 6 | Locked | 256QAM | 417000000 Hz | -1.4 dBmV | 40.9 dB | 0 | 0 |
| 7 | Locked | 256QAM | 423000000 Hz | -1.2 dBmV | 40.9 dB | 0 | 0 |
| 8 | Locked | 256QAM | 429000000 Hz | -1.1 dBmV | 40.9 dB | 0 | 0 |
| 9 | Locked | 256QAM | 435000000 Hz | -1.1 dBmV | 40.9 dB | 0 | 0 |
| 10 | Locked | 256QAM | 441000000 Hz | -1.1 dBmV | 40.4 dB | 0 | 0 |
| 11 | Locked | 256QAM | 447000000 Hz | -1.3 dBmV | 40.4 dB | 0 | 0 |
| 13 | Locked | 256QAM | 459000000 Hz | -0.9 dBmV | 40.4 dB | 0 | 0 |
| 14 | Locked | 256QAM | 465000000 Hz | -0.9 dBmV | 40.9 dB | 0 | 0 |
| 15 | Locked | 256QAM | 471000000 Hz | -1.0 dBmV | 40.9 dB | 0 | 0 |
| 16 | Locked | 256QAM | 477000000 Hz | -1.2 dBmV | 40.9 dB | 0 | 0 |
| 17 | Locked | 256QAM | 483000000 Hz | -1.0 dBmV | 40.4 dB | 0 | 0 |
| 18 | Locked | 256QAM | 489000000 Hz | -1.0 dBmV | 40.9 dB | 0 | 0 |
| 19 | Locked | 256QAM | 495000000 Hz | -1.1 dBmV | 40.4 dB | 0 | 0 |
| 21 | Locked | 256QAM | 507000000 Hz | -1.3 dBmV | 40.4 dB | 0 | 0 |
| 22 | Locked | 256QAM | 513000000 Hz | -1.2 dBmV | 40.4 dB | 0 | 0 |
| 23 | Locked | 256QAM | 519000000 Hz | -1.2 dBmV | 40.9 dB | 0 | 0 |
| 24 | Locked | 256QAM | 525000000 Hz | -1.1 dBmV | 40.4 dB | 0 | 0 |
| 25 | Locked | 256QAM | 531000000 Hz | -1.3 dBmV | 40.9 dB | 0 | 0 |
| 26 | Locked | 256QAM | 537000000 Hz | -1.4 dBmV | 40.9 dB | 0 | 0 |
| 27 | Locked | 256QAM | 543000000 Hz | -1.4 dBmV | 40.4 dB | 0 | 0 |
| 29 | Locked | 256QAM | 555000000 Hz | -1.6 dBmV | 40.9 dB | 0 | 0 |
| 30 | Locked | 256QAM | 561000000 Hz | -1.8 dBmV | 40.4 dB | 0 | 0 |
| 31 | Locked | 256QAM | 567000000 Hz | -1.8 dBmV | 40.9 dB | 0 | 0 |
| 32 | Locked | 256QAM | 573000000 Hz | -1.7 dBmV | 40.4 dB | 0 | 0 |
| 193 | Locked | OFDM PLC | 722000000 Hz | -1.8 dBmV | 43.0 dB | 2368900 | 0 |
| 194 | Locked | OFDM PLC | 957000000 Hz | -5.7 dBmV | 42.0 dB | 11550676 | 0 |
| Upstream Bonded Channels | ||||||
|---|---|---|---|---|---|---|
| Channel ID | Lock Status | US Channel Type | Frequency | Width | Power | |
| 1 | Locked | SC-QAM | 16400000 Hz | 6400000 | 42.8 dBmV | |
| 4 | Locked | SC-QAM | 35600000 Hz | 6400000 | 42.8 dBmV | |
| 3 | Locked | SC-QAM | 29200000 Hz | 6400000 | 42.8 dBmV | |
| 2 | Locked | SC-QAM | 22800000 Hz | 6400000 | 42.8 dBmV | |
| 41 | Locked | OFDMA | 36200000 Hz | 44400000 | 42.8 dBmV | |
Current System Time:06/02/2026 06:14:12
user_kerfuffleized
Visitor
•
7 Messages
3 days ago
The following is what has been going on with the signal to my house since I posted this morning.
06/02/2026 14:50:40 Notice Successful LAN WebGUI login from 24.18.116.43 on 06/02/26 at 2:50 PM
06/02/2026 14:31:34 Critical No Ranging Response received - T3 time-out
06/02/2026 14:08:17 Critical No Ranging Response received - T3 time-out
06/02/2026 13:41:39 Notice CM-STATUS message sent. Event Type Code: 24; Chan ID: 194; DSID: N/A; OFDM/OFDMA Profile ID: 1.
06/02/2026 13:35:18 Notice CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; OFDM/OFDMA Profile ID: 3.
06/02/2026 11:46:43 Notice CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; OFDM/OFDMA Profile ID: 3.
06/02/2026 11:43:25 Notice CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; OFDM/OFDMA Profile ID: 3.
06/02/2026 11:13:38 Notice CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; OFDM/OFDMA Profile ID: 3.
06/02/2026 11:07:13 Notice CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; OFDM/OFDMA Profile ID: 3.
06/02/2026 10:35:28 Notice US profile assignment change. US Chan ID: 41; Previous Profile: 11; New Profile: 12.
06/02/2026 10:08:21 Critical No Ranging Response received - T3 time-out
06/02/2026 08:07:28 Notice US profile assignment change. US Chan ID: 41; Previous Profile: 11; New Profile: 12.
06/02/2026 07:57:13 Notice US profile assignment change. US Chan ID: 41; Previous Profile: 12; New Profile: 11.
06/02/2026 07:52:28 Notice US profile assignment change. US Chan ID: 41; Previous Profile: 11; New Profile: 12.
06/02/2026 07:47:27 Notice US profile assignment change. US Chan ID: 41; Previous Profile: 10; New Profile: 11.
06/02/2026 07:44:28 Notice US profile assignment change. US Chan ID: 41; Previous Profile: 12; New Profile: 10.
06/02/2026 07:42:28 Notice US profile assignment change. US Chan ID: 41; Previous Profile: 10; New Profile: 12.
06/02/2026 07:39:43 Notice US profile assignment change. US Chan ID: 41; Previous Profile: 11; New Profile: 10.
06/02/2026 07:35:57 Notice US profile assignment change. US Chan ID: 41; Previous Profile: 12; New Profile: 11.
06/02/2026 06:56:13 Notice US profile assignment change. US Chan ID: 41; Previous Profile: 11; New Profile: 12.
06/02/2026 06:50:27 Notice US profile assignment change. US Chan ID: 41; Previous Profile: 12; New Profile: 11.
06/02/2026 06:46:12 Notice US profile assignment change. US Chan ID: 41; Previous Profile: 11; New Profile: 12.
06/02/2026 06:39:12 Notice US profile assignment change. US Chan ID: 41; Previous Profile: 12; New Profile: 11.
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user_kerfuffleized
Visitor
•
7 Messages
2 days ago
06/04/2026 02:13:52 Notice Successful LAN WebGUI login from 24.18.116.43 on 06/04/26 at 2:13 AM
06/04/2026 01:58:04 Warning RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW
06/04/2026 01:58:04 Warning REG-RSP-MP Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value
06/04/2026 01:58:00 Warning MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1
12/31/1969 16:00:49 Notice CMSTATUS:US_Diplexer_Mode_Change: [TLV-21.1], [5-85MHz].
12/31/1969 16:00:49 Notice CMSTATUS:DS_Diplexer_Mode_Change_Ignored: [TLV-21.3], [1002MHz].
12/31/1969 16:00:49 Notice CMSTATUS:DS_Diplexer_Mode_Change_Ignored: [TLV-21.2], [258MHz].
12/31/1969 16:00:49 Notice CMSTATUS:US_Diplexer_Mode_Change_Ignored: [TLV-9], [85MHz].
12/31/1969 16:00:46 Notice CMSTATUS:DS_Diplexer_Mode_Initialization: [108-1002MHz].
12/31/1969 16:00:45 Notice CMSTATUS:US_Diplexer_Mode_Initialization: [5-42MHz].
06/04/2026 01:53:34 Critical No Ranging Response received - T3 time-out
06/04/2026 00:16:29 Notice US profile assignment change. US Chan ID: 41; Previous Profile: 11; New Profile: 12.
06/04/2026 00:07:14 Notice US profile assignment change. US Chan ID: 41; Previous Profile: 12; New Profile: 11.
06/03/2026 23:04:45 Critical No Ranging Response received - T3 time-out
06/03/2026 22:53:53 Critical No Ranging Response received - T3 time-out
06/03/2026 22:18:08 Critical No Ranging Response received - T3 time-out
06/03/2026 20:52:37 Notice Successful LAN WebGUI login from 24.18.116.43 on 06/03/26 at 8:52 PM
06/03/2026 20:01:29 Notice US profile assignment change. US Chan ID: 41; Previous Profile: 11; New Profile: 12.
06/03/2026 19:52:14 Notice US profile assignment change. US Chan ID: 41; Previous Profile: 12; New Profile: 11.
06/03/2026 19:38:59 Notice US profile assignment change. US Chan ID: 41; Previous Profile: 12; New Profile: 11.
06/03/2026 19:06:29 Notice US profile assignment change. US Chan ID: 41; Previous Profile: 11; New Profile: 12.
06/03/2026 18:58:44 Notice US profile assignment change. US Chan ID: 41; Previous Profile: 12; New Profile: 11.
06/03/2026 18:41:29 Notice US profile assignment change. US Chan ID: 41; Previous Profile: 10; New Profile: 12.
06/03/2026 18:34:44 Notice US profile assignment change. US Chan ID: 41; Previous Profile: 11; New Profile: 10.
06/03/2026 18:33:14 Notice US profile assignment change. US Chan ID: 41; Previous Profile: 12; New Profile: 11.
06/03/2026 18:18:09 Critical No Ranging Response received - T3 time-out
06/03/2026 17:46:29 Notice US profile assignment change. US Chan ID: 41; Previous Profile: 10; New Profile: 12.
06/03/2026 17:40:29 Notice US profile assignment change. US Chan ID: 41; Previous Profile: 11; New Profile: 10.
06/03/2026 17:38:29 Notice US profile assignment change. US Chan ID: 41; Previous Profile: 12; New Profile: 11.
06/03/2026 15:02:14 Critical No Ranging Response received - T3 time-out
06/03/2026 14:15:40 Critical No Ranging Response received - T3 time-out
06/03/2026 11:50:29 Notice US profile assignment change. US Chan ID: 41; Previous Profile: 11; New Profile: 12.
06/03/2026 11:41:29 Notice US profile assignment change. US Chan ID: 41; Previous Profile: 12; New Profile: 11.
06/03/2026 11:34:29 Notice US profile assignment change. US Chan ID: 41; Previous Profile: 12; New Profile: 11.
06/03/2026 10:05:29 Notice US profile assignment change. US Chan ID: 41; Previous Profile: 11; New Profile: 12.
06/03/2026 09:55:14 Notice US profile assignment change. US Chan ID: 41; Previous Profile: 12; New Profile: 11.
06/03/2026 09:04:14 Notice US profile assignment change. US Chan ID: 41; Previous Profile: 11; New Profile: 12.
06/03/2026 08:55:59 Notice US profile assignment change. US Chan ID: 41; Previous Profile: 12; New Profile: 11.
06/03/2026 08:39:13 Notice US profile assignment change. US Chan ID: 41; Previous Profile: 10; New Profile: 12.
06/03/2026 08:31:13 Notice US profile assignment change. US Chan ID: 41; Previous Profile: 11; New Profile: 10.
06/03/2026 08:29:44 Notice US profile assignment change. US Chan ID: 41; Previous Profile: 12; New Profile: 11.
06/03/2026 06:59:50 Critical No Ranging Response received - T3 time-out
06/03/2026 06:13:13 Critical No Ranging Response received - T3 time-out
06/03/2026 04:39:13 Notice US profile assignment change. US Chan ID: 41; Previous Profile: 11; New Profile: 12.
06/03/2026 04:30:13 Notice US profile assignment change. US Chan ID: 41; Previous Profile: 12; New Profile: 11.
06/03/2026 04:29:40 Warning RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW
06/03/2026 04:29:40 Warning REG-RSP-MP Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value
06/03/2026 04:29:35 Warning MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1
12/31/1969 16:00:49 Notice CMSTATUS:US_Diplexer_Mode_Change: [TLV-21.1], [5-85MHz].
12/31/1969 16:00:49 Notice CMSTATUS:DS_Diplexer_Mode_Change_Ignored: [TLV-21.3], [1002MHz].
12/31/1969 16:00:49 Notice CMSTATUS:DS_Diplexer_Mode_Change_Ignored: [TLV-21.2], [258MHz].
12/31/1969 16:00:49 Notice CMSTATUS:US_Diplexer_Mode_Change_Ignored: [TLV-9], [85MHz].
12/31/1969 16:00:45 Notice CMSTATUS:DS_Diplexer_Mode_Initialization: [108-1002MHz].
12/31/1969 16:00:45 Notice CMSTATUS:US_Diplexer_Mode_Initialization: [5-42MHz].
06/03/2026 02:13:16 Critical No Ranging Response received - T3 time-out
06/03/2026 01:53:12 Notice US profile config update. US Chan ID: 41.
06/02/2026 22:57:22 Critical No Ranging Response received - T3 time-out
06/02/2026 22:51:28 Notice US profile assignment change. US Chan ID: 41; Previous Profile: 11; New Profile: 12.
06/02/2026 22:45:28 Notice US profile assignment change. US Chan ID: 41; Previous Profile: 12; New Profile: 11.
06/02/2026 22:10:45 Critical No Ranging Response received - T3 time-out
06/02/2026 21:51:28 Notice US profile assignment change. US Chan ID: 41; Previous Profile: 11; New Profile: 12.
06/02/2026 21:41:28 Notice US profile assignment change. US Chan ID: 41; Previous Profile: 10; New Profile: 11.
06/02/2026 21:36:13 Notice US profile assignment change. US Chan ID: 41; Previous Profile: 12; New Profile: 10.
06/02/2026 18:10:47 Critical No Ranging Response received - T3 time-out
06/02/2026 14:54:55 Critical No Ranging Response received - T3 time-out
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user_kerfuffleized
Visitor
•
7 Messages
2 days ago
My modem has been power sycled 3 times this week. My S34 modem is not the issue. It and my RT-BE96U router are one year old. I purchased them because I thought that my constant resets were due to faulty equipmen. The cable from the drop to the modem is new RG6 Quad Shield with ppc conectors with nothing inbetween.
Can an Xfinity support person look at the logs that I'm providing and tell me if they are normal and if not can some one be sent to resolve the issue?
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XfinityPaula
Official Employee
•
2.1K Messages
1 day ago
3
0
user_kerfuffleized
Visitor
•
7 Messages
8 hours ago
More Data
06/05/2026 09:11:14 Notice Successful LAN WebGUI login from [Edited: "Personal Information"] on 06/05/26 at 9:11 AM
06/05/2026 08:03:49 Notice CM-STATUS message sent. Event Type Code: 5; Chan ID: 14; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.
06/05/2026 07:14:34 Critical No Ranging Response received - T3 time-out
06/05/2026 06:43:30 Notice US profile assignment change. US Chan ID: 41; Previous Profile: 11; New Profile: 12.
06/05/2026 06:27:57 Critical No Ranging Response received - T3 time-out
06/05/2026 05:48:21 Critical No Ranging Response received - T3 time-out
06/05/2026 05:27:30 Notice US profile assignment change. US Chan ID: 41; Previous Profile: 11; New Profile: 12.
06/05/2026 05:18:00 Notice US profile assignment change. US Chan ID: 41; Previous Profile: 12; New Profile: 11.
06/05/2026 05:01:08 Critical No Ranging Response received - T3 time-out
06/05/2026 04:43:48 Critical No Ranging Response received - T3 time-out
06/05/2026 01:26:50 Notice Successful LAN WebGUI login from 24.18.116.43 on 06/05/26 at 1:26 AM
06/05/2026 01:17:45 Notice US profile assignment change. US Chan ID: 41; Previous Profile: 11; New Profile: 12.
(edited)
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