Visitor
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2 Messages
upload speeds
Does anyone know how I can find out about internet speed upgrades in my area? I currently have 1GB down and 35mbps up. There was talk about seeing 100 mbps up with 1GB service several years ago using DOCSIS 4. That apparently died a quiet death and now when I ask, I am told that 35 up is all I'm going to get.
XfinityDemetrise
Official Employee
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162 Messages
23 minutes ago
Hi there @user_zodfro Thank you so much for reaching out on our Xfinity Community Forum about your upload speeds. I'll be happy to assist. To get started, please follow the steps below to send a direct message.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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