Visitor

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1 Message

Thursday, May 7th, 2026 2:36 PM

Upload Speeds

Hello - 

I've got a supported (CODA56) modem, and using my own router, however upload speeds seem to be capped at 20-35mbps, whereas I have a Gig down speed. What plan do I need to be on, for faster upload speeds? 20-35up is unusable nowadays depending on use case.

Any assistance would be appreciated. 

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Official Employee

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4.3K Messages

10 hours ago

@user_249zgr

 

I would be happy to take a look at your location and see if it is within an enhance upload speed area. Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!


- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message

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