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ARAMP1
Expressive Exchange
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1st Kudo

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43 Messages

Wed, May 25, 2022 3:14 PM

Upload Speeds Recently Dropped To 10% Of What They Have Been

My upload speeds have been between 35 and 40 MPBS for the last couple years.  Recently they've dropped to 2 to 3 MBPS.  The modem shows the normal 5 upstream bonded channels with nothing out of the ordinary.  I've reset my modem and router.  Any ideas?

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1分前

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ARAMP1

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1分前

Forgot to mention, download speeds are excellent.

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XfinityValerie

Official Employee

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569 Messages

Hi there, @ARAMP1, thank you for taking the time to reach out to us through our Xfinity Forums. I can see how concerning it would be to see your upload speed drop so drastically. Please rest assure you have reached the right team. Are the speeds tested through a WiFi connection or with a hardwired connection?

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