Contributor
•
34 Messages
Upload speeds continue to be an issue.
My current plan is 2000 down, and 300 up. I get 1800 down, and 40 up. 100's of others posting the same issue. So your resolution is to remove the upload test from the Xfinity site? I am direct connected(no wifi) and have made sure my modem is approved by Xfinity. Did a full reboot on the modem too. No change. I am on a desktop that is extremely new also.
user_uhj3ep
1 Message
1 month ago
Howl are you getting 1800 down. I am getting 300 down. This is a horrible service
1
0
BruceW
Gold Problem Solver
•
25.9K Messages
1 month ago
... have made sure my modem is approved by Xfinity ...
What is the model number? "Approved" isn't good enough. The modem needs to be one of the few models on the Next Gen list at the top of https://assets.xfinity.com/assets/dotcom/projects/cix-4997_compatible-devices/2024-07-18_Full-List-of-Compatible-Devices.pdf (changes from time to time). The list is found at the "All Compatible Devices" link near the bottom of https://www.xfinity.com/support/devices. Also see https://www.reddit.com/r/Comcast_Xfinity/wiki/knowledgebase/next-generation-internet/ for additional requirements for the new upload speeds.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
0
EG
Expert
•
106K Messages
1 month ago
@Sparty1966 wrote;
So your resolution is to remove the upload test from the Xfinity site?
After the download speed test completes, click on the "Show More" button on the right side. The upload speed test results are there.
0
0