sammee2's profile

Frequent Visitor

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10 Messages

Tue, Dec 29, 2020 12:00 PM

Upload speeds are terrible.

My 300gb download is right now ony 187mb but the main issue is the upload speed is 1.0mb.

This upload speed is a chokepoint and is 20 times less than what I pay for.

Comcast needs to fix this ASAP.

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Responses

New Poster

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1 Message

6 m ago

I have been having issues with speed, specifically with upload speed. I hate that I have to up my plan to a download speed that is not needed just to get a better upload speed. I upload raw photos, videos, documents, and deal with large compressed files.

On top of that, I stream as a side hobby and that requires a consistent upload speed. Since August my internet has been so unreliable that my upload hits 2MB. 

I have been waiting for fiber to come to my area for many years as this is getting ridiculous. I wish you the best and hope for the best for me as well. It's a monopoly where I am as there are only 2 decent ISPs to choose from. The other is even worse than XFinity.

Official Employee

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328 Messages

5 m ago

Hello, @sammee2, please click on my name and use the send message option to send a private message. If you can include your name, and service address I can help with your internet connection and upload speed. 

jlavaseur

Valued Contributor

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434 Messages

5 m ago

Just curious, is it in all devices or a certain one?

sammee2

Frequent Visitor

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10 Messages

5 m ago

It is systemic and intermittent. I've checked it on my neighbors wi-fi. I have a guaranteed fix coming in April when my contract expires. 

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