U

Visitor

 • 

1 Message

Sun, Apr 11, 2021 7:43 PM

Upload Speed

So I've been having Xfinity for a few months and had no issues until now. So, basically I play online and stream and I used to get around 6mbps Upload Speed consistently and now I've been getting about between 3 and 4 Mbps. Not sure why that is happening and I'm hoping to get answers please and thank you.

My download speed is still good I get around 200-240 Mbps if you need to know.

Responses

ComcastAmir

Official Employee

 • 

6.3K Messages

1 m ago

Hi user_b8911f, I am an online gamer as well :) and I know how important is it to have a fast and reliable connection. I'd be happy to look into your signal and modem health to see what could be causing your poor speeds, to better assist you could you please send me a private message by clicking the chat icon located in the top right corner on your forums page?

I am an Official Comcast Employee.
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