Visitor

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1 Message

10/17/2026 9:55 PM

Upload speed robbery

I pay for 1gbps upload and download speed. The download speed is sometimes at or over what I pay for, but has been as low as 300mbps at times. The upload speed has never been above 120mbps and is frequently lower than 100mbps. I am directly connected to the Xfinity provided XB8 modem via Cat6 ethernet cable. This is unacceptable as I need the speeds I pay for because I stream. If I didn't need these speeds I'd pay for a cheaper tier and save money every month.

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Official Employee

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3.8K Messages

8 hours ago

 

jaysan0379 Hello, and thank you for reaching out to us over our Xfinity Community Forums! I would recommend taking a look at our troubleshooting section of the Xfinity Community Forums. Often times the Xfinity app will find connection issues, and can help get those addressed. 
 
 

 

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