Visitor
•
3 Messages
Upload Speed Mismatch
I was checking the upload speeds according to my 1G plan and it's only 25Mbps max but the 1G advertised by Xfinity says upload speeds should be over 100Mbps. Does my plan need to be upgraded? Why am I not getting the upload speeds I'm paying for?
BruceW
Gold Problem Solver
•
26.6K Messages
24 days ago
Do you meet all the requirements in https://forums.xfinity.com/conversations/customer-service/upload-speeds/677b01a7121aae71d76926bf?commentId=677b05b23423b47b4071a8d0&replyId=677bd66e7699a97c89069e62 to get the faster upload speeds of Next Gen/Enhanced Speed service?
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
1
0
XfinityRaf
Official Employee
•
1.1K Messages
22 days ago
Good afternoon @user_6hwo85. While we understand wanting to get your issue resolved as quickly as possible, we need to remind you that sending unsolicited direct messages can result in you being banned from the Forums. For future reference, please wait until we ask you to send a message. We can continue in your private message.
2
0