4 Messages
Upload Speed Dips below 20
So i had the 800 plan for almost a year, finally upgrade it to 1 or 1.2 gb plan but i love to livestream, but for some odd reason everyday at between 8pm est to around 1-2am est, i notice my upload speed is below what i need to stream effective during those times and that made it hard on me to livestream, at and its genuinely i was going to wait to see if it fixes itself, BUT IT HASNT IT ONLY STATED BACK IN JANUARY AND I THOUGHT THAT MAYBE TIME WOULD FIX IT!!!!! I justxwant to stream properly again
XfinityMatthew
Official Employee
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1.1K Messages
26 days ago
@SiegePirate Sorry to hear you are receiving intermittent speeds. That is certainly something we would want to help get figured out for you. Can you elaborate on what self-service troubleshooting steps you've taken so far? Any equipment changes or tech visits since the issues started?
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EG
Expert
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114.7K Messages
12 hours ago
@SiegePirate @XfinityRaul
Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.
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