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Tuesday, September 26th, 2023 12:03 PM

Closed

Upgrading gateway

Hello I'm Bhargav 

Xfinity account number : [Edited: "Personal Information"]

I have a new connection from Xfinity and I'm having XB6 gateway and I would like to have an better performance gateway the XB8 please do the possibility for equipment replacement. 

Official Employee

 • 

2K Messages

2 years ago

Welcome to our Community Forum, @user_5878bc! I'm happy to review your account and see if you're eligible for an upgraded modem. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address to get started. 

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