Visitor
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4 Messages
Upgraded to 400Mbs from 100 . Very little change in download Speed test results
This past Monday I upgraded my plan to 400. I also upgraded the Modem to MB7621 as the old one was 4 years old and 16x4. As of this morning the download speed has increased from 68 to 95. This result is on my PC
It could be that Comcast has not upgraded the speed profile yet but I thought that would happen within a few hours. The new Modem shows 24 bonded channels connected vs 16 for the old one. Upstream is still 4 and I suspect that only gets bumped if I go to the next level of 1Gbps. I'm not concerned with this but any ideas to try to address the download speed is appreciated
mryflyguy
Contributor
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69 Messages
4 years ago
You should call support.
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macrhino1
New Poster
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11 Messages
4 years ago
What is the speed of the ethernet connections from Modem to router (Or PC if connected directly)? The MB7621 has gb Enet ports.. Does your router?
Upstream will stay at 4 channels event 1gbps service.
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EG
Expert
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111.5K Messages
4 years ago
@user_bd7dd9
Have you power cycled the modem lately ?
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