Contributor
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19 Messages
Upgraded to 1000 Mbps, can't get speed past 600 MBps
I recently upgrade from 600 Mbps to 1000 MBps plan. I can't get more than 650 Mbps.
It appears to be provisioned correctly and all the Coax is all new with good signal levels. I am pulling at straws here. The only thing I found are my correctable errors are really high, higher than the unerror packets.
Accepted Solution
hqduong
Contributor
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19 Messages
5 years ago
I was on the XB6 modem on bridge mode. On a hunch, I called in and asked for a Xb7 modem and they happened to have one. Hooked it up and was able to get 940 Mbps. That was it!
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EG
Expert
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111.5K Messages
5 years ago
What is the exact make and model number of the modem ?
And please post the entire signal status page.
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hqduong
Contributor
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19 Messages
5 years ago
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