andiron06's profile

Regular Visitor

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5 Messages

Thursday, March 20th, 2025 3:10 AM

Upgrade to XB8 for coverage

Hi. I currently have a XB7. I had plaster walls and ceiling throughout my whole house. This causes me to have spotty coverage. I can't even use a stud finder accurately. It doesn't find anything in the walls. I was wanting to upgrade to a XB8 to see if the newer technology in hopes that it would help with the coverage issue. 

Please help. 

Official Employee

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1.6K Messages

16 days ago

Hello @andiron06, Thanks so much for taking a moment to create a post on our community forum and we would be happy to help. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message

Regular Visitor

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5 Messages

Thank you for leading me in the right direction and helping!

Regular Visitor

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5 Messages

@XfinityChelseaB​ 

I think I lost you in our chat. 

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