7 Messages

10/15/2026 6:07 PM

Upgrade to 2gb/2gb Service

Just upgraded to 2gb/2gb service and installed a new XB10 modem. I'm seeing speeds of 1.5gb down and .5gb up. It's slower speeds than I saw with my Arris modem. And I'm paying more for less!

If I had to guess I'm not seeing DOCSIS 4.0.

I tried the chat bot, but went in circles.

Thanks

Brad.

Oldest First
Selected Oldest First

7 Messages

26 days ago

Got confirmation I'm getting DOCSIS 3.1 which will not support my plan!

7 Messages

Been told to get a new XB10 modem.

7 Messages

New XB10 had the same issue, DOCSIS 3.1

7 Messages

Got a technician scheduled.

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Why is my internet speed with Comcast in Tigard Oregon, much worse than T-Mobile and att

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