U

Visitor

 • 

1 Message

Monday, June 2nd, 2025 9:16 PM

Upgrade equipment to XB10

I would like to see if I can upgrade my Xb8 to the new XB10.  Thanks

Official Employee

 • 

1.3K Messages

2 days ago

user_wezewc To upgrade from the XB8 to the new XB10, you must be an X-Class Internet customer with a speed tier of X-500 or above. If eligible, you can receive the XB10 during a professional installation or opt for a shipped Getting Started kit for self-installation. Existing customers with the XB8 will not be proactively contacted to swap their devices at this time. If you are adding X-500 or X-Gig speeds, you should select the shipped Getting Started kit option for the upgrade.
forum icon

New to the Community?

Start Here