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Updating firmware for my OWN cable modem
I have my own Netgear CM1000 modem.
Netgear says I cannot update the firmware on my own, that Comcast will have to push it.
Current firmware version is v5.01.04.
According to Netgear Comcast has v6.01.02.
I've tried talking with an agent on the phone with no luck.
Tried asking them to escalate, with no luck.
Can someone please push the firmware update to me???
jweaver0312
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5 years ago
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EG
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110.2K Messages
5 years ago
FWIW, it may still be in the testing stages. YMMV.
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EG
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5 years ago
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ssechskies
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5 years ago
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Wcastle
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4 Messages
5 years ago
Not work for Comcast but I do know that updates often don't get pushed because the modem is correctly registered with your account.
Check https://customer.xfinity.com/#/devices to be sure that your Modem is identified correctly
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EG
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110.2K Messages
5 years ago
OP hasn't returned. Thread closed.
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