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Friday, October 6th, 2023 12:02 AM

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unstable insternet

my internet its unstable recenly

Expert

 • 

110.1K Messages

2 years ago

Not much to go on there........... Need more details. Is this with a WiFi connection ? If so, as a test, does a computer / device that is hardwired directly to the router / gateway device with an ethernet cable have the same problem ?


With this test, we are trying to isolate this down to being either a WiFi-only problem or a problem with the general connection to the Comcast system which would of course affect both. It's a good first step in troubleshooting before proceeding any further. 

Official Employee

 • 

1.5K Messages

2 years ago

Hello @user_4dqrit. Thanks for reaching our team on Forums regarding your internet concerns. Have you attempted any of the steps our awesome expert friend @EG suggested?

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