Unstable connection. Been told it's my modem. Need help deciphering Event Log [Updated imgur link]
Having sporadic drop offs in my connection and cannot isolate the issue. Issue started as soon as I moved house 2 months ago.
I'm using my own equipment (Arris SB8200 + ASUS RT-AC88U). I've had 2 technicians come and investigate, but have been left with no clear next steps. First insepcted the wires and said everything looks ok. Second tech looked at the line. Said there was noise with my modem's connection, but not the cable box. Therefore the issue must be with my modem. I've also tried
1 - replacing all my cables (Coax + Cat 5e)
2 - replacing my splitter
3 - replacing my router
4 - using an Xfinity gateway
5 - getting Xfinity support to re-provision my router
6 - reconfiguring my router (turning off autoswitch between 2.4 and 5Ghz, and hardcoding my channels)
Nothing has resolved the issue. Not sure what to do next. Here's what I am getting when I look inside the web manager for my modem.
Photo Link: https://imgur.com/a/nXHNp8y
(this last image is kinda funky. For some reason the web manager keeps kicking me out and 192.168.100.1 cannot be reached until I restart the modem)
Any suggestions would be helpful. I'm also in the process of ordering both a new ARRIS modem and a replacement Xfinity Gateway to test (as recommended by the 2nd tech), but not expecting that these will solve the issue as replacing the hardware/modem hasn't worked so far and had zero issues at my previous address running the same equipment.