Unsecured Wi-Fi connection
All devices say logged into unsecured Wi-Fi connection but the mobile app tells me my Wi-Fi connection is secured as well as none of my devices require my password to log on to my Wi-Fi it just says Wi-Fi name unsecure connection or something like that need help.
XfinityEmilyB
Official Employee
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1.9K Messages
4 years ago
I appreciate you taking time out of your day to reach out to our community forum regarding your wireless network, @SheenaPSU! Are you signing into a network called xfinitywifi by chance when you see that it's unsecured? If so, this would be a hotspot that's available for customers to log into. You can learn more about our hotspots here.
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user_bebb0e
Visitor
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1 Message
4 years ago
I had the same problem, make sure that you hit the WPS button on your gateway and hopefully that will fix it
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