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Unknown Router Connection
An unknown router keeps connecting to my home internet. I’ve changed both Comcast and internet passwords several times, and it keeps finding a way to connect. It’s a Arris TG1682G, so I believe it’s xFi gateway.
How do I get it to stop or find out where it’s coming from??
How do I get it to stop or find out where it’s coming from??
EG
Expert
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113.2K Messages
5 years ago
This is a known issue, It's yours.
Their Advanced Security feature has recently been pushed to their gateway devices via a firmware update whether you want it or not, hence the hypochondriac notices. It's buggy.
We've seen many many posts about this here lately ! The work-around is to disable the Advanced Security and not use it for now, it's buggy.;
https://www.xfinity.com/support/articles/using-xfinity-xfi-advanced-security
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