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2 Messages
Unknown router connecting to my gateway for first time
Unknown Technicolor router connected to my gateway for the first time. I paused connection indefinitely. Have never had this issue. I keep track of every device on my network and get notifications whenever someone connects. We have one router it’s a tp link and it’s still connected. This new technicolor router has a MAC address but no IP address (not sure if that’s cause I paused the connection).
Would like to know how people are getting on my network no one could possibly guess my combination of characters in my password.
Would like to know how people are getting on my network no one could possibly guess my combination of characters in my password.
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JB428
New Poster
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1 Message
1 y ago
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EG
Expert
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86.6K Messages
1 y ago
Their Advanced Security feature has recently been pushed to their gateway devices via a firmware update whether you want it or not, hence the hypochondriac notices. It's buggy.
We've seen many many posts about this here lately ! The work-around is to disable the Advanced Security and not use it for now, it's buggy.;
https://www.xfinity.com/support/articles/using-xfinity-xfi-advanced-security
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