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Sunday, September 3rd, 2023 7:48 AM

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Unidentified Network

I’m trying to use a pass through power line Ethernet adapter, and it was working for awhile and now it says “Unidentified Network”

Official Employee

 • 

3.4K Messages

2 years ago

@user_51720e Thank you for taking the time to reach out to us here on our Xfinity Forums. An Ethernet adapted like that would be equipment that was not provided by Xfinity so we don't have the tools to troubleshoot that service. Are you able to connect to the internet with your modem?

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