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user_0qbpi2
1st Topic

Visitor

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1 Message

Tuesday, June 3rd, 2025 4:06 AM

Undo cancellation

Hello I would like to undo my cancellation for my internet that is scheduled for June 3rd

Question

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Updated 

3 days ago

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EG

Expert

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110.8K Messages

3 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityChristy

Official Employee

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2K Messages

3 days ago

 

user_0qbpi2  Hello, and thank you for reaching out via our Xfinity Community Forums. I would be happy to see if I can help make that happen today or if we need to create a new account for you. To get started, please send a direct message with your full name and address. 
 

To send a "Direct Message":

Click "Sign In" if necessary

Click the "Direct Messaging" icon at the top of the page (it looks like a text bubble)

Click the "New message" (pencil and paper) icon

Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

 

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