Visitor

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1 Message

Thursday, January 22nd, 2026 3:47 AM

under 100mb for "gigabyte" service while wired

Just signed up and first test of the service.

About 90 mb for supposedly "one gigabyte" service, cat 5 cable hooked directly to computer.

Not talking about wireless, haven't test that yet.

Is there a way to access the dashboard of the modem?

Am I hooked up to the correct port?  There were several but only one with a green light.

Thanks!

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Expert

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115.5K Messages

2 hours ago

First. What is the exact make and model number of the router / gateway device ? If it's an Xfinity rented gateway device, use the port with the red stripe next to it. And if you are using a cat5 Ethernet cable, try using a cat6. 

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