weazle9999's profile

New Poster

 • 

5 Messages

Tue, Mar 31, 2020 9:00 AM

Unblock IP

i've been jerked around and hung up on for a week. I just need to unblock a single IP because you people turned on some advanced security without asking me

Responses

Here4Help

Problem Solver

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109 Messages

1 y ago

@weazle9999 

 

After doing a simple Google search I was able to find this site: https://postmaster.comcast.net/block-removal-request.html

 

Have you tried this method of requesting a block on an IP address to be removed?

 

Hope this helps. 

EG

Expert

 • 

86.2K Messages

1 y ago

Just disable the Xfi Advanced Security feature for now as a workaround. It's buggy ! And there is currently no way for an end-user to whitelist anything;

 

https://www.xfinity.com/support/articles/using-xfinity-xfi-advanced-security

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