3 Messages
Unacceptable Packet Loss, Network Node needs servicing
be-412-arsc1.needham.ma.boston.comcast.net has a 90% packet loss rate.
Why am I paying for terrible service, constant drops, and poor customer service regarding the matter??? Fix your nodes.
BruceW
Gold Problem Solver
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26.4K Messages
1 year ago
The target hop received and replied to all of the trace packets and the trace program received all the replies, so the "loss" or "delay" at the intermediate hop is likely more apparent than real, and probably not significant. Please see https://www.dslreports.com/faq/14068.
Interpreting trace results is tricky. What appears to be "late" or is reported as "lost" could mean 1) the packet did not reach or was delayed in reaching that hop, or 2) the router at that hop didn't reply or was slow to reply, or 3) the reply from that hop didn't make it back or was delayed in making it back to the trace program.
The fact the hops past than one you are concerned about responded quickly indicates that the router at that address is doing its job: forwarding data packets. That means the router's occasional delay in or failure to respond to trace packets, while annoying, is most likely not actually slowing down data transfer. If it was we'd see high RTT values and/or packet loss in subsequent hops.
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user_nmvd6y
2 Messages
1 year ago
Seeing the exact same thing - Did you find a resolution to this? Here's the post I have:
https://forums.xfinity.com/conversations/your-home-network/internet-latencylagging-when-gaming-same-time-every-night/664aca2a372cab2c67fa0d75
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