1 Message
Unacceptable internet speeds
My current plan is for 1100 mb/s and I’m only getting download speeds of 35 mb/s currently. This is of course unacceptable and I would like to know how to remedy this situation considering there is no way to access a customer service agent by Xfinity assistant or the customer support number.
XfinityVictor
Official Employee
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1.3K Messages
12 days ago
Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message. We will respond to your DM soon.
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EG
Expert
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110.1K Messages
12 days ago
@user_xqa50o @XfinityVictor
Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.
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