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Tuesday, April 8th, 2025 12:28 PM

Unable to VPN to various Businesses

FYI your chat bot is useless outside anything level 1 and should have an escalation.

I an a consultant and need to VPN to various businesses to help support their infrastructure.   Currently most work but one of the recent ones will not connect.  I was able to hotspot to my phone and everything works but not behind the xfinity router

Official Employee

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1.7K Messages

11 days ago

Hi there and welcome to Comcast! Thank you so much for reaching out to us here on our Forum's page. I am sorry to hear about the troubles you are experiencing. Are you getting any error message or error codes when you try to use your VPN?

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