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user_y6yk4g
1st Topic

2 Messages

Saturday, January 25th, 2025 2:06 PM

Unable to setup Autopay

I am unable to setup Autopay. Not able to pay my bill but get notifications that payment is due. You got the worst application and customer service ever.

Question

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Updated 

4 months ago

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EG

Expert

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110.3K Messages

4 months ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

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user_y6yk4g

2 Messages

Thank you. But with this poor service and customer care, it's so frustrating 

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4 months ago

0

XfinityThomasD

Official Employee

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1.2K Messages

4 months ago

 

user_y6yk4g With the app giving issues, have you tried to also make a payment from our website? Are you receiving an error message when trying to access your payment preferences?

 

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