K

Visitor

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1 Message

Friday, October 18th, 2024 3:40 PM

Unable to set port forwarding

I am getting the "Something unexpected happened" while trying to access the Port Forwarding option in the Xfinity App. What do I do now? I need this service. It is 2024 almost 2025 and this is still a problem. Don't advertise your company as "the best for gamers" if you can't even port forward. I am trying to port forward my xbox series and can't even get it out of strict because I can't port forward come on Xfinity get your selves together and fix your site I can't even add tags to this post without it saying something went wrong 

Official Employee

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2K Messages

1 month ago

Hello @K12087

Take a look at this support article https://www.xfinity.com/support/articles/xfi-port-forwarding to make sure your port forward was set up correctly. You may need to delete and then recreate the port forward. Let us know if this is helpful.

 

 

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