K

Visitor

 • 

1 Message

Friday, October 18th, 2024 3:40 PM

Unable to set port forwarding

I am getting the "Something unexpected happened" while trying to access the Port Forwarding option in the Xfinity App. What do I do now? I need this service. It is 2024 almost 2025 and this is still a problem. Don't advertise your company as "the best for gamers" if you can't even port forward. I am trying to port forward my xbox series and can't even get it out of strict because I can't port forward come on Xfinity get your selves together and fix your site I can't even add tags to this post without it saying something went wrong 

Official Employee

 • 

2K Messages

15 days ago

Hello @K12087

Take a look at this support article https://www.xfinity.com/support/articles/xfi-port-forwarding to make sure your port forward was set up correctly. You may need to delete and then recreate the port forward. Let us know if this is helpful.

 

 

forum icon

New to the Community?

Start Here