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Unable to reach certain IP addresses
Working from home, I need to connect to company VPN. All of sudden today, VPN IP addresses were unreachable all day long. I connected my laptop to phone's personal hotspot, boom, it started working. What is going with Xfinity network? I do have one Pod in additional to Gateway but never had such issues. Who should I get in touch with?
CC_Tony
Retired Employee
•
1.4K Messages
28 days ago
Hello, @svix13! Thank you for your post. Are you currently using an Xfinity Gateway? If so, I recommend reporting those IP Addresses as blocked by Advanced Security. Here is an article on how to do that: https://www.xfinity.com/support/articles/report-blocked-website.
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