Frequent Visitor
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6 Messages
Unable to load your WiFi hotspot setting
When I tab the internet device I got an error message says “Something went wrong. We were unable to load your WiFi hotspot setting” what is this about? Also tap the Show WiFi setting it pops up “Sorry this isn’t working. We are unable to display your setting now” Has anyone experience these messages? Why and how to resolve it? My old gateway XB3 works just fine. Recently replace it with XB7. Thanks.
Kaolizi
Frequent Visitor
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6 Messages
5 years ago
Oh yes! Shows "We cannot display your network name and password because you are using an unsupported Xfinity or personal device." I am using xFinity gateway and pay monthly rental ... it is their device. Any idea?!
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Kaolizi
Frequent Visitor
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6 Messages
5 years ago
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cleverusername2
Regular Visitor
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4 Messages
5 years ago
I'm having the same issue:
Wireless Gateway: CGM4331COM
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Kaolizi
Frequent Visitor
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6 Messages
5 years ago
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Rustyben
Expert
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24.6K Messages
5 years ago
moved thread to home networking area of the forum.
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