3 Messages
Unable to connect to WiFi; Outage points
Restarting the router does not help, nor any settings in the app. Cannot connect to WiFi on any devices, but service is still being brought too and recognized by the modem so Ethernet connections work.
Also, at random times throughout the day, the modem will restart itself going through a series of orange, then green, then white blinking indicators (3 min each color). Restarting the router does not help in the process.
XfinityBradM
Official Employee
•
620 Messages
1 month ago
@user_23Nd00 Are you able to see your network name or is that missing from the lists of WiFi networks when searching? Has the bridge mode setting been enabled?
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