Visitor
•
2 Messages
Unable to connect to Riot Valorant servers
Hello,
I'm having issues connecting to the Riot Valorant servers. They were working fine up until Friday (March 4th) and since then, I've been getting Error VAL 7, 29, 59.
I went through the RIOT support and help and did all the steps to try to fix it.
Added the programs to the firewall, disabled the firewall, uninstalled Vanguard and reinstalled. Reinstalled the whole game. Still same issue.
To further confirm that its not a PC issue, I installed the game on a laptop and ran into the same connectivity issue.
All seems to point to the ISP but when I called the technical support line, they ran a modem reboot and said that everything looks good on that side and that it is most likely the game server.
I highly doubt that since it would be something that more people would be facing.
I ran a traceroute to the Valorant NA servers and it seems to be that there is an issue as it doesn't look the same as when running a traceroute to google.com for example.
Tracing route to 192.207.0.1 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms 192.168.0.1
2 118 ms 44 ms 58 ms 10.60.222.67
3 11 ms 9 ms 8 ms po-304-1222-rur202.crosstown.mn.minn.comcast.net [68.86.234.161]
4 9 ms 9 ms 7 ms po-200-xar02.crosstown.mn.minn.comcast.net [68.86.233.185]
5 19 ms 21 ms 10 ms 68.87.175.9
6 16 ms 14 ms 8 ms 162.151.138.5
7 20 ms 19 ms 19 ms be-37041-cs04.350ecermak.il.ibone.comcast.net [96.110.43.13]
8 22 ms 19 ms 19 ms be-2403-pe03.350ecermak.il.ibone.comcast.net [96.110.37.30]
9 20 ms 19 ms 20 ms 50.248.117.30
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
I do have my own modem and gateway and I checked that they have no issue and they are both up to date in their firmware versions.
I'm at a loss on what to do next.
user_6f8d81
Visitor
•
1 Message
3 years ago
Same problem going on here for any Riot games like League of Legends and Valorant. Cannot log in. Sacramento, California area. Started about 2 weeks ago with whatever recent Xfinity update. Need to fix it on Xfinity's end. Have done every single troubleshooting (Restarting router, port forwarding, DNS changes, etc.). This must be fixed by Xfinity.
0
user_190f5f
Visitor
•
6 Messages
3 years ago
Have been working with Valorant tech support too. They recognize this as a regional issue and have supposedly reached out to Xfinity
From Valorant/Riot Tech Support:
"Thanks for providing those results. I'll be sure to get this sent in to our teams to help investigate further. Again, this seems to be mainly affecting players with Xfinity/Comcast in MN. and we don't have any ETAs on a fix as of now, but hopefully we can find one soon."
0
0
user_190f5f
Visitor
•
6 Messages
3 years ago
Quick update: Started working Friday night, connected to client server fine. No issue since.
3
0