Contributor
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23 Messages
Unable to connect to emacswiki.org
I am unable to connect to https://www.emacswiki.org when using Xfinity internet. Works fine when I use VPN or AT&T mobile internet.
Contributor
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23 Messages
I am unable to connect to https://www.emacswiki.org when using Xfinity internet. Works fine when I use VPN or AT&T mobile internet.
XfinityOrlandoM
Official Employee
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1.4K Messages
2 months ago
@Hg80
Thanks for reaching out to us I understand how important it is to be able to access the websites you need to go through
I recommend clearing your caches and cookies or even trying a different Internet browser, as I am a customer and work from home and I clicked on that site and I had no problem going to it
Give clearing your cache cookie try or even trying to go to Google Chrome or safari or Firefox to see if you were able to access that website
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EG
Expert
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107.1K Messages
2 months ago
@Hg80
Your packets are making it out beyond Comcast webspace to a provider named Nine Internet Solutions AG in Switzerland. You need to get in contact with them about this. Your Comcast assigned WAN / public IP address has likely been blacklisted for some reason and is being blocked. Good luck !
https://www.iplocation.net/ip-lookup
https://nine.ch/contact/
(edited)
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EG
Expert
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107.1K Messages
2 months ago
@train_wreck One never knows what end point addy that they will wind up with...
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Hg80
Contributor
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23 Messages
2 months ago
How can I get a different public IP address assigned to my modem?
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EG
Expert
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107.1K Messages
2 months ago
@Hg80
Have you heard anything from that web host yet ? You can also try contacting this team about it. They handle blocking issues;
Comcast Customer Security Assurance. You can contact them online using the link below;
https://spa.xfinity.com/?linkId=130556429
https://comca.st/3C2771k which will take you to the general overview page. From there, you will then navigate over to the "Report a blocked website" button. You will then find the section and tool you need.
Or call them at 1-888-565-4329 or 1-800-934-6489 and ask for a transfer to them directly.
Business Hours: 6:00am - 2:00am EST, 7 days a week. I wouldn't hold my breath with this method either.
Good luck !
(edited)
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EG
Expert
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107.1K Messages
2 months ago
@Hg80
Fingers crossed !
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Hg80
Contributor
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23 Messages
2 months ago
Received a response from the emacswiki.org site owner:
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EG
Expert
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107.1K Messages
2 months ago
@Hg80
Yay ! Let's hope that it holds up ! Thanks for the update ! Good luck to you !
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Hg80
Contributor
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23 Messages
2 months ago
I am still blocked. :(
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EG
Expert
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107.1K Messages
11 days ago
@user_mum8wz
Glad that worked for you. Happy to see that advice I posted five years ago is still helping readers here ! Makes it all worthwhile ! And that is the epitome of what public help forums are all about !!
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Hg80
Contributor
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23 Messages
11 days ago
To get back to the original problem: I am still blocked. :(
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EG
Expert
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107.1K Messages
10 days ago
@user_mum8wz
FWIW. Please reread this thread, They stated that they did do MAC cloning and they obtained a new IP. They are being blocked internally by the site admin / web master.
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