Unable to connect to emacswiki.org

Tried clearing caches, other browsers, different computers and phones in the house. Still can't reach it.

╰─ TRACERT.EXE www.emacswiki.org                                                                                                                             ─╯

Tracing route to www.emacswiki.org [178.209.50.237]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  router.lan [192.168.88.1]
  2    12 ms     7 ms    10 ms  96.120.68.201
  3     9 ms     9 ms    10 ms  po-301-1203-rur101.manchester.nh.boston.comcast.net [68.87.159.185]
  4     *        *        *     Request timed out.
  5    13 ms    12 ms    14 ms  be-502-ar01.needham.ma.boston.comcast.net [162.151.52.50]
  6     *       13 ms    12 ms  be-1005-pe11.onesummer.ma.ibone.comcast.net [68.86.90.66]
  7     *        *        *     Request timed out.
  8    14 ms    13 ms    12 ms  bost-b4-link.ip.twelve99.net [62.115.139.190]
  9     *        *        *     Request timed out.
 10    89 ms    88 ms     *     ldn-bb2-link.ip.twelve99.net [62.115.139.247]
 11   101 ms    98 ms   103 ms  prs-bb2-link.ip.twelve99.net [62.115.133.239]
 12     *      109 ms   108 ms  ffm-bb2-link.ip.twelve99.net [62.115.122.139]
 13   114 ms   112 ms   113 ms  zch-b1-link.ip.twelve99.net [62.115.138.47]
 14   114 ms   111 ms   113 ms  nine-ic-337845.ip.twelve99-cust.net [80.239.160.27]
 15   112 ms   155 ms   111 ms  e3-1.h-r2.cz41.nine.ch [5.148.160.121]
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.

@Hg80 Are you receiving any kind of error about the site being blocked or no? 

No. It just spins until it times out.

Have you tried doing a hard reset on your modem yet

@EG​ I have submitted a contact form. I don't have high hopes they will care.

If you can't figure it out with them, a last resort would be signing up for a public VPN service and connecting to that and then loading the page, which would give you a new IP that (hopefully) isn't blocked.

Huh ??

Of course. But it is an option, and if the problem is truly that the user's Comcast IP is blocked, having a different IP could possibly alleviate this.

FWIW, the web page in question loads fine for me here.

EDIT i just noticed that the OP says it works when connected to VPN. I think the IP being blocked at the website's end is the most likely scenario.

Hello, @Hg80. Unfortunately, we don't have an option to change your IP address. The only option we have would be to release or renew your IP address. Here's a helpful step by step video on how to do that. 

@XfinityGabby​ I can't reach that video. "kb-resources.cable.comcast.com" doesn't resolve to an IP address for me. I use cloudflare DNS with google as a backup.

@XfinityGabby​  @Hg80 

FYI. Doing that on a computer / device that is connected to a stand-alone router or a combo modem / router gateway device will only serve to renew / change the LAN / private IP address that is assigned to a computer / device by the router's built-in DHCP server. It will not renew the WAN / public IP address that is assigned to the router by Comcast's / system / DHCP server.

Thank you for trying, and we are sorry the video is not working for you. Let's give them some time to respond to your contact request to the Web Host to see if they can resolve the issue or figure out why you were blocked. @EG Also gave you some excellent resources like CSA Team, we would also recommend reaching out to them as well.

@EG​ I received an automated confirmation from the web host acknowledging my request. It is the weekend, though, so I'll give a few business days for a human to respond.

Same for the Comcast customer assurance team.

Well, mystery solved. Reading that link, they say they 40 request in, based on the graph, approximately 60 seconds. That.... doesn't seem like very much to me. I suppose maybe they have very limited bandwidth.