jazman55's profile

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2 Messages

Sunday, January 12th, 2020 3:00 PM

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unable to connect smart tv to wireless router

I'm having trouble connecting a new smart tv to my wireless router. Problem with network connection. Do I use network name (SSID) on the  router? What is the router security type and security key do I use? Please help. 

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Gold Problem Solver

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25.9K Messages

5 years ago

If you have a Comcast gateway, use the my account app to refresh yourself on what your Wi-Fi network name and password is.

Gold Problem Solver

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2.2K Messages

5 years ago


@jazman55 wrote:

I'm having trouble connecting a new smart tv to my wireless router. Problem with network connection. Do I use network name (SSID) on the  router? What is the router security type and security key do I use? Please help. 


Do you have other devices connecting to your wireless router? How are they connecting, e.g. what SSID/security type/security key?  Does your TV show available networks to connect to?  What make/model TV is it?

Visitor

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1 Message

4 years ago

All other devices in the home are connecting to the internet just fine.  I have an LG SMART TV. MODEL NUMBER 

OLED65cx

Expert

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111.5K Messages

4 years ago

@user_be4547 

Please create a new topic of your own here on this board detailing your issue. Thanks.  Year old dead now being closed.

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