Visitor

 • 

2 Messages

Saturday, January 31st, 2026 7:48 PM

Closed

Unable to connect 2.4 ghz network

Tried a full reboot of router still not working. Can't split my 2 frequencies to use smart app

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Official Employee

 • 

2.5K Messages

29 days ago

Thank you for reaching out here. I will be happy to look further into that for you. Do you have the same network name and password for your networks?

Visitor

 • 

2 Messages

Thanks, i talked to someone online

Official Employee

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477 Messages

 

user_4r30f4, you're welcome. Thanks for being the best part of Xfinity! 

 

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