Visitor
•
2 Messages
unable to add device to wifi
I added a printer to my network two weeks ago and have not been able to connect my roku device to wifi since then. roku worked previously. i have since removed the printer from the network but it did not help. i have uplugged and restarted gateway and roku ad naseum and have used xfinity assist multiple times to no avail. cannot get a live person for help. what do i do now??
XfinityMarshante
Official Employee
•
186 Messages
23 hours ago
Hello @user_03502u, Thank you for taking the time out of your day to leave a post. Sorry to hear you are having issues connecting your Roku to your Wi-Fi. When connecting the Roku, does it show your network name? If so when you try and connect does it give an error message?
1
0